You will receive a confirmation email as soon as your order has been placed.

Yes - please contact us as soon as possible.

Address changes can only be made before your order has been dispatched.

For international orders, we are unable to change the delivery address if the new address is in a different country.

Orders are dispatched within 3–5 working days.

During busy periods this may extend to up to 7 working days.

Free delivery:
for orders over £150

After dispatch:
• UK delivery: usually 1–2 working days
• International delivery: usually 3–7 working days. Depending on destination and customs processing.

We post using Royal Mail, FedEx, DHL or UPS, depending on the destination and parcel size.

Tracking is always provided.

Yes - we happily post all over the world.

If you are ordering from a country with import duties or changing customs rules, please feel free to contact us first so we can confirm the current postal options and delivery costs.

Yes we do happily.

Please contact us via email for a quote. Do include images to show us the style you would like.

No. Our collections are created for independent shops and carefully curated retailers rather than large multi-vendor marketplace platforms.

Retailers are very welcome to sell our products in their physical shops, through their own online stores or websites, and at shows, fairs, and markets they personally attend.

We believe our products are best discovered in beautiful, thoughtfully run shops where customers can appreciate the craftsmanship and story behind each piece.

Please note that we do not permit our products to be sold on large marketplace platforms such as Amazon, Amazon Handmade, eBay, Temu, or Vinted.

We do operate our own Etsy shop for direct retail sales in order to reach a wider audience.

If you are unsure whether a platform is suitable, please feel free to contact us and we will be happy to advise.

No. Payment is at the time of order.

That’s a fair question.

Under the Oak Tree is a Norfolk studio where our paper goods are designed, printed, cut and carefully finished. Goods are posted from the studio.

Thimble Oak Hollow is the woodland story world that inspires many of the illustrations - a quiet place where foxes, mice, badgers and other creatures live and work beneath the roots of the Whispering Tree.

Artwork is illustrated by the artist, storyteller, and many-cups-of-tea maker behind Under the Oak Tree - Rosie.

🌿If it helps, think of it as a tree.
Under the Oak Tree is the trunk and the upper branches. From there many smaller branches grow - Thimble Oak Hollow, our woodland subscription boxes, our retail shop, our trade shop, an illustrations-only site, collaborations with other artists, books, blogs and other creative projects.

All of them grow from the same tree.

This site is our Wholesale Trade Site.

Yes, it is.

Thimble Oak Hollow began as a story for my Grandson and is slowly growing into a children’s book series. With a little luck, the woodland creatures will find their way onto bookstore shelves in 2026.

From time to time we also collaborate with other artists. When a design is created by a guest artist. Part of the fun and joy of Under the Oak Tree is that guest artists slowly become part of the story too.

Rather than using their everyday names, they choose to adopt a woodland character and become one of the residents of the Hollow. Their real-world identity stays quietly behind the scenes, while their creative work appears through the character they have become.

This gives the artist freedom to play, create and explore new styles.

Instead of seeing a name like Jane Bloggs, you might meet Tilly Doory the Dormouse, who lives in Bramble Cottage, or another woodland resident with their own story to tell.

Over time, these artists simply become part of the world of Thimble Oak Hollow. You will soon see the different artists style as you become part of the world too.

If you are an artist with a passion for wildlife artistry and would like to be in the story.

Email us - it would be lovely to hear from you :)

We are VAT registered in the United Kingdom.

VAT number: GB258383277

Under the Oak Tree is a trading name of OSIU Ltd, a company registered in the UK